Business engineering is a multidisciplinary field that combines business management, engineering, and information technology to design and improve business processes, systems, and organizational structures. Its main goal is to ensure that an organization's operations and strategies are well-aligned with its technical infrastructure, leading to greater efficiency, cost savings, and innovation.
This process typically involves analyzing and reworking business processes, integrating key systems like ERP and CRM, and managing organizational changes to ensure that all parts of the business function smoothly and in harmony.
In practical terms, business engineering is often applied in areas such as digital transformation, supply chain management, and enhancing customer experience. It focuses on continuous improvement by regularly evaluating and updating business processes to keep pace with changing market demands and technological advancements.